Fee Policy
Payment Methods
We are a cashless facility to ensure secure, efficient, and transparent transactions. We only accept automatic deductions, online payments, or EFTPOS at reception.
Training Fees
Your weekly training fees will be automatically deducted from your nominated account every Tuesday.
Gym Closures
No fees are charged during gym closures (e.g., holidays). Your payment plan will automatically pause during these periods.
Resuming Fees in the New Year
Your payment plan will automatically resume at the start of the new training year. To cancel your payment plan, please provide 2 weeks' notice.
Dishonoured Payments
There is no need to contact us if a payment fails. Our system will automatically retry three times, three days apart. If needed, we will then contact you to resolve the issue. If the payment remains unpaid, your payment plan will be put on hold, and training will be suspended.
Unpaid Invoices
If an invoice is unpaid by the due date, we will email a reminder, call you, and give a 3-day grace period. If unpaid after that, we will charge the amount to your account on file.
Uniform Fees
(For all athletes on a team, excluding Recreational Program)
- Standard Enrolment:
- Automatically deducted on Fri 7 Mar.
- You will receive an email reminder prior to the deduction.
- Late Enrolment:
- If you enrol after 7 Mar, you will be invoiced, with payment due within three weeks.
Event Fees
(For all athletes on a team)
- Standard Enrolment:
- Split into three instalments, debited on Fri 4 Apr, Fri 2 May, and Fri 30 May.
- You will receive an email reminder prior to each deduction.
- Late Enrolment:
- If you enrol after 4 Apr, your event fee will be split into the remaining two payments.
- If you enrol after 2 May, the full event fee will be charged on 30 May.
- If you enrol after all three dates, you will be invoiced for the full amount, with payment due within three weeks.
Make-up Lessons Due to Athlete Absences
While we understand that absences may occur, we encourage families to plan ahead and make every effort to attend all classes to support a positive and structured environment. To maintain a high-quality training environment, we have a no make-up class policy. Here’s why:
- Consistency: Our classes follow a progressive structure where each session builds on the last. Make-up classes can disrupt this progression.
- Role Specificity: Each athlete has a unique role in their team. Training with a different team is often not beneficial.
- Class Size and Safety: We limit class sizes to ensure personalised attention and safety. Make-up classes could lead to overcrowding, compromising quality and safety.
- Commitment: We encourage athletes to commit to their scheduled classes, which is crucial for individual growth and team success.
Private Lessons
No make-up lessons, refunds, or credits are offered for missed private lessons due to staff scheduling.
Cancelled Classes
Classes may be cancelled in rare cases due to extreme weather or other unforeseen circumstances. Refunds are not provided for such cancellations. Notifications will be sent via email and social media.
Withdrawal
- Competitive Program:
- Athletes are expected to commit for the full season (one year). If withdrawal is necessary, provide 2 weeks' notice via email. Future charges will stop after the notice period. We strongly encourage athletes to carefully consider the impact on their team before deciding to withdraw mid-season, and to do so only when absolutely necessary.
- Recreational Program:
- Provide 2 weeks' notice for cancellation. No further charges will be made after cancellation.
Refunds
All payments are non-refundable. However, refunds or credits may be considered for serious injury, relocation, or other significant life events. Payments made to third parties or required for replacement costs cannot be refunded. Contact us with documentation to discuss your situation.
Summary of Financial Obligations for the Season
Summary of Financial Obligations for the Season
Enrolment Fee:
- Amount:
- Recreational Programs:$50
- Competitive Programs:$100
- When: Added to your first weekly payment plan payment.
- How: From your nominated account.
Weekly Training Fees:
- Amount: Varies by program
- When: Automatically deducted each week
- How: From your nominated account.
Uniform Fee: (For all athletes on a team, excluding Recreational Program)
- Tiny Cheer Fun: $0
- Source own black shorts/tights and SE club shirt
- Cheer Fun: $0
- Source own black shorts/tights and SE club shirt
- Cheer Sport: $190
- Source own white shoes
- Development: $290
- Source own white cheer shoes
- All Star: $290
- Source own white cheer shoes
- Adult (cheer only): $290
- Source own white cheer shoes
- Hip Hop: $150
- When: Fri 7 Mar (or invoiced with 3-week due date if enrolling after this date)
- How: Automatically deducted or invoiced.
- Note: If not paid by the due date, the amount will be charged to your account on file.
Event Fees: (For all athletes on a team)
- Amount: (split into three instalments)
- Tiny Cheer Fun & Cheer Fun: $50
- Cheer Sport: $270
- Development: $580
- All Star: $740
- Adult: $690
- Crossover Amount: (split into three instalments)
- Tiny Cheer Fun & Cheer Fun: $50
- Cheer Sport: $240
- Development: $470
- All Star: $600
- Adult: $550
- When: Fri 4 Apr, Fri 2 May, Fri 30 May (or invoiced with a three-week due date if you enrol after these dates)
- How: Automatically deducted or invoiced.
- Note: If not paid by the due date, the amount will be charged to your account on file.
Additional Purchases:
- Optional merchandise or extra services can be paid online or via EFTPOS at reception. If not paid at the time of purchase, they will be invoiced with a three-week due date. Unpaid invoices will be charged to your account on file.
If you have questions or need help with our fee policy, please contact us. We are here to help!
